In the IT industry, it’s not just about code. More and more often, it’s soft skills that determine whether a project succeeds or stalls. If you work in tech, developing interpersonal abilities might be your biggest advantage. So how do you get started?
Here are six proven strategies you can apply right away – whether you’re just beginning or have years of experience.
1. Invest in training that makes sense
It’s not about ticking off another course. It’s about choosing training that genuinely helps you in your daily work. Communication with clients? Time management? Conflict resolution? Technical skill development? Pick what you truly need. Many IT companies offer internal development programs. The Girls Code Fun Foundation also has a lot to offer – we regularly organize workshops and events that combine personal growth with practical IT skills. In the Projects tab , you can check if any of our current events match your needs. A good training isn’t theory – it’s a practical tool that leads to better decisions and greater resilience under stress.
2. Find a mentor who helps you see the bigger picture
Mentoring isn’t just career talk. It’s real support in situations that call for maturity, empathy, and interpersonal skills. In IT, where the pace is fast and change is constant, conversations with someone more experienced can help you adapt more quickly. Look for a mentor within your organization or join external programs. Even a few meetings can change how you communicate with your team or make decisions.
3. Practice reflection – daily, not occasionally
Soft skill development doesn’t start with big revolutions. It starts with everyday practice. Pause for a moment after work. Think about what went well, what could’ve gone better, and how you responded in a tough situation. Keeping a simple reflection journal builds self-awareness – the foundation of empathy, communication, and self-management. In the task-driven world of IT, that moment of pause can be crucial.
4. Be a driver, not just a doer
In IT projects, speed matters – but so does the quality of solutions. People who actively seek ways to improve processes, share ideas, and spread knowledge help build a culture of collaboration. If you can explain technical concepts in a clear way – especially to clients or sales teams – you’re not just a specialist, you’re a business partner. Initiative isn’t a bonus. It’s the engine of innovation.
5. Practice empathy and self-management
Empathy in IT? Yes, it’s not a mistake. Understanding the perspective of a client, teammate, or end user helps create better solutions. But empathy also means taking care of yourself – organizing your work, setting priorities, and resting. In complex projects with high time pressure, these skills help maintain effectiveness and prevent burnout.
6. Communicate so others want to listen
Communication isn’t just about passing on information. It’s the art of listening, asking questions, and adjusting your language to your audience. In remote, international, or cross-functional teams, clarity and openness to dialogue are key. If you can lead constructive conversations, resolve conflicts, and build trust – you’re not just a good specialist, you’re a collaboration leader.
Soft skills are a must-have today
Developing soft skills isn’t a one-time task – it’s a process worth nurturing at every stage of your career. Even small changes – like mindful listening or a moment of reflection after a meeting – can greatly improve collaboration. In the world of IT, where technology meets people, it’s these skills that build strong, effective teams.
Sources:
1. Beata Butryn, Małgorzata Sobińska (2019). Znaczenie kompetencji miękkich w obszarze IT współczesnych organizacji.
2. EITT. Rozwój kompetencji miękkich w branży IT – dlaczego to takie ważne?
